Online Fundraising

System generated emails related to Regular Giving donations.
NOTE: at this time, none of these regular giving system emails are customisable

 


Regular Giving: Set-Up Confirmation


Regular Giving: Set-Up Confirmation


Dear [NAME]

Congratulations on making a big difference, your regular giving has been scheduled. Here is a summary: 

Beneficiary: [CHARITY NAME] 

Amount: [AMOUNT] 

Frequency: [FREQUENCY]

Date Commenced: [DONOR NAME] 

You will automatically receive a confirmation email every time a donation is processed, which will include a receipt. 

 

Quick Links

 

 


Use our helpdesk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Regular Giving: New Donor Notification

Regular Giving: New Donor Notification


Dear [CHARITY NAME]

We're delighted to tell you that a supporter has set-up a new regular donation. Here is a summary: 

Beneficiary: [CHARITY NAME] 

Amount: [AMOUNT] 

Frequency: [FREQUENCY]

Date Commenced: [DONOR NAME] 

You can download full contact details from your Charity Admin area, but in case you wanted to get in touch quickly to thank them here are the details:  

Email Address: [EMAIL ADDRESS]

Phone Number: [PHONE NUMBER]

 

Quick Links

 

 


Use our helpdesk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Your payment has been processed

Regular Giving: Your payment has been processed (receipt attached)


Dear [NAME]

Your regular donation to [CHARITY NAME] has been succesfully processed, your receipt is attached for safe keeping.

Thanks for making a difference!

 

Quick Links

 

 


Use our help desk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Your payment has been declined

Regular Giving: Ops! Your payment has been declined


Dear [NAME]

Your regular donation to [CHARITY NAME] has been declined by your financial institution.

Some common reasons for this are bank error, insufficient funds or perhaps your card has expired?

Please login to your account to check your details, or contact GoFundraise and we can help you trouble shoot the problem. 

Thanks for making a difference!

 

Quick Links

 

 


Use our help desk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Your details have been changed

Regular Giving: Your details have been changed


Dear [NAME]

You have recently changed your regular giving set-up on GoFundraise. These changes may take up to 48 hours to take effect.

Not you? If you did not make any changes your account may have been compromised. Please contact GoFundraise immediately via the support helpdesk (right)

 

Quick Links

 

 


Use our help desk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Regular Giving: Change of details

Regular Giving: Change of details


Dear [CHARITY NAME]

A supporter has recently changed their regular giving set-up and we thought you would want to know. 

Donor Name: [DONOR NAME] 

Amount: [AMOUNT] 

Frequency: [FREQUENCY]

Date Commenced: [DONOR NAME] 

This is a perfect opportunity to get in touch and find out more about your supporters. Here are their contact details:  

Email Address: [EMAIL ADDRESS]

Phone Number: [PHONE NUMBER]

 

Quick Links

 

 


Use our helpdesk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Your card expires in 30 days, please update your details

Regular Giving: Your card expires in 30 days, please update your details


Dear [NAME]

We noticed that your card expires soon. To continue supporting your favourite charity or cause you will need to update your details.

Please login to you account now and follow the prompts to securely update your regular giving details. 

Thanks for making a difference!

 

Quick Links

 

 


Use our help desk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Your card expires in 14 days

Important Reminder: Your card expires in 14 days


Dear [NAME]

Your support means the world to your chosen charity or cause, please take a moment to update your details and continue your generosity.

Please login to you account now and follow the prompts to securely update your regular giving details. 

Thanks for making a difference!

 

Quick Links

 

 


Use our help desk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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Your card has expired, please update your details

Important Notice: Your card has expired, please update your details


Dear [NAME]

Our records show that your credit card has expired. We need you to update your details immediately to continue doing an amazing thing for your chosen charity or cause.

Please login to you account now and follow the prompts to securely update your regular giving details. 

Thanks for making a difference!

 

Quick Links

 

 


Use our help desk facility to access video tutorials, FAQs and submit support tickets. If you would prefer to speak with a member of the GoFundraise team, give us a call during normal business hours (AEST) on 1300 889 272   Like Us
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